Gaining efficiency on congested city streets despite increasing challenges

Professional logistics software is at the heart of efficient urban freight transport (Photo: iStock)

Estimated reading time: 3 minutes

How do urbanisation and the e-commerce boom relate to logistics? The answer is simple: Today, urban freight transport accounts for about 35 per cent of CO2 emissions in the city. With more people moving to urban areas as well as an increase in deliveries due to online retailing, the demand for urban logistics will rise in the future. This means that challenges that already exist today – congestion, road safety and air pollution just to name a few – will intensify in the future. This also means that we must start optimising “the last mile” now.

Urban Logistics is indispensable for the smooth running of every city and the well-being of its citizens. Yet, the logistics sectors involved face challenges every day: The CEP service provider TNT, for instance, delivers packages and carries out on-site activities like identity checks. Since recipients must be home for these types of dispatches, scheduling and keeping narrow delivery windows is crucial. Switzerland’s leading discount food store, Denner AG, in contrast, delivers fresh goods to the same stores daily – often in urban areas. In doing so, the company faces challenges like restricted storage capacities, low-emission zones and regular inner-city traffic congestion.

Unique challenges require tailored software solutions

While TNT needs to calculate and share the ETA reliably and arrive punctually, it is key for Denner AG to minimise the number of trips and curb CO2 emissions. These two examples demonstrate: Even though they are both parts of the Urban Logistics Ecosystem, these two players do not have the same challenges. To overcome their respective obstacles, they need tailor-made solutions. At the heart of all solutions, however, is comprehensive and detailed truck-specific data and professional logistics software.

PTV has a long track record as a reliable software partner for the logistics sector. Determining ideal locations of sites and depots, calculating balanced territories, planning the most efficient route, finding and sharing precise ETAs – PTV’s software solutions can be applied to transport and logistics challenges on a strategic, executional and analytical level.

 Logistics software saves miles, fuel and time and increases customer satisfaction

Why bother? Because the results speak a clear language. Professional software solutions allow for a better use of resources and identify savings potential: On average, territory optimisation with PTV software allows field staff members to schedule an additional appointment every day, and the use of route planning unlocks savings of up to 15 per cent.

In addition to these increases in efficiency, professional logistics software enables drivers to better react to the current traffic situation and avoid construction and congestion. Not only does that boost drivers’ satisfaction. It also improves punctuality, which in turn enhances customer satisfaction.

Do you want to read more about the challenges of Urban Logistics and find out how software solutions can increase efficiency on busy and congested city streets? Then download our free white paper here and visit our website.